Crypto.com vs Kraken: Which Is Better for 2026?

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Crypto.com and Kraken are two of the most popular cryptocurrency exchanges globally, each offering distinct advantages for different types of traders. Crypto.com excels with its comprehensive mobile app and Visa card rewards program, while Kraken leads in security, regulatory compliance, and advanced trading features.

Crypto.com vs Kraken: Quick Comparison (2026)

Trading Fees: Kraken Takes the Lead

When comparing trading costs, Kraken offers slightly better fees for most traders. Kraken charges 0.25% maker fees and 0.40% taker fees, while Crypto.com charges 0.25% maker and 0.50% taker fees. For high-volume traders, Kraken's fee structure becomes even more attractive, with fees dropping as low as 0.00% maker and 0.08% taker at the highest tier.

However, Crypto.com does offer competitive rates on select trading pairs, with taker fees as low as 0.025% for certain cryptocurrencies. The platform also provides fee-free bank transfers and wire deposits in most regions.

Security and Regulatory Compliance

Kraken has a superior track record in security and regulatory compliance. Founded in 2011, Kraken holds ISO/IEC 27001:2013 certification and SOC 2 Type 2 audit compliance. The platform runs a comprehensive bug bounty program and maintains 98% of customer funds in cold storage with 24/7 armed guard surveillance.

Crypto.com also maintains strong security standards with ISO 27001 and SOC 2 certifications, plus 1:1 asset reserves with third-party Proof of Reserves verification. However, the platform experienced a security incident in January 2022 where $30 million was stolen, though all affected customers were fully reimbursed.

Kraken had a minor security incident in June 2024 but resolved it within 47 minutes with no client funds lost, demonstrating superior incident response capabilities.

Supported Cryptocurrencies and Trading Pairs

Kraken supports over 530 cryptocurrencies across 1,271 trading pairs, significantly more than Crypto.com's 400+ supported assets. Both platforms support all major cryptocurrencies including Bitcoin, Ethereum, Solana, XRP, and leading stablecoins like USDT and USDC.

Kraken's extensive selection makes it particularly appealing for traders looking to access obscure altcoins or specialized trading pairs. The platform also offers advanced order types and margin trading across most supported assets.

Geographic Availability

Kraken operates in over 190 countries worldwide, making it accessible to a much broader global audience compared to Crypto.com's 88 supported countries. However, Kraken is notably unavailable in New York, Washington, Japan, and Russia due to regulatory restrictions.

Crypto.com is available in 49 U.S. states (excluding New York), Canada, Australia, Brazil, Singapore, the UK, most of Europe, and many Asian and Middle Eastern markets. Despite serving fewer countries, Crypto.com often provides more streamlined local payment options in supported regions.

Mobile App and User Experience

Crypto.com offers the superior mobile experience with a comprehensive, beginner-friendly app that includes portfolio tracking, trading, staking, and card management in one platform. The app features an intuitive interface that makes it easy for newcomers to start trading cryptocurrencies.

While Kraken's mobile app is functional and offers full trading capabilities, it can feel more complex for beginners. However, advanced traders appreciate Kraken Pro's sophisticated charting tools and order management features.

Additional Features and Services

Crypto.com's standout feature is its Visa card program, offering up to 8% cashback on purchases depending on your CRO staking tier. The platform also provides free Spotify and Netflix subscriptions for higher-tier cardholders, plus access to an NFT marketplace and comprehensive crypto staking options.

Kraken focuses on core trading functionality with features like:

• Interest-earning options for Bitcoin (0.15%) and stablecoins (up to 6.5%)
• Advanced trading tools and order types
• Institutional-grade custody services
• 24/7 human customer support
• Comprehensive research and market analysis tools

Customer Support

Both platforms offer 24/7 customer support, but Kraken is renowned for its human-first approach with expert security teams providing constant monitoring. Users consistently rate Kraken's support quality higher, particularly for complex technical issues.

Crypto.com provides 24/7 live chat and email support with dedicated customer service teams, though response times can vary during peak trading periods.

Payment Methods

Which Platform Is Right for You?

Choose Crypto.com if you:

• Want a user-friendly mobile app for casual trading
• Are interested in earning cashback through a crypto Visa card
• Prefer an all-in-one platform for trading, staking, and payments
• Value additional perks like free streaming subscriptions
• Are a beginner looking for educational resources and simple interfaces

Choose Kraken if you:

• Prioritize security and regulatory compliance above all else
• Are an advanced trader who needs sophisticated tools and low fees
• Want access to the widest variety of cryptocurrencies and trading pairs
• Trade large volumes and benefit from tier-based fee reductions
• Need reliable customer support for complex issues
• Are located in one of the many countries where Kraken operates

The Verdict: Different Strengths for Different Needs

For security-conscious advanced traders, Kraken is the clear winner with its superior fee structure, extensive cryptocurrency selection, and proven track record. Its 13+ years of operation and institutional-grade security make it ideal for serious investors.

For everyday users who want convenience and rewards, Crypto.com offers the better experience with its intuitive mobile app, Visa card cashback program, and comprehensive ecosystem of services. It's particularly appealing for users who want to seamlessly integrate crypto into their daily spending.

Both platforms are legitimate, well-regulated exchanges that prioritize user security. Your choice ultimately depends on whether you value advanced trading features and maximum security (Kraken) or user-friendly design and lifestyle integration (Crypto.com).

Frequently Asked Questions

Which is safer: Crypto.com or Kraken?

Kraken has a stronger security track record with 13+ years of operation and no major security breaches affecting user funds. While Crypto.com uses similar security standards, Kraken's longer history and institutional focus give it the edge in overall safety.

Which platform has lower fees?

Kraken generally offers lower trading fees with 0.40% taker fees compared to Crypto.com's 0.50%. For high-volume traders, Kraken's fee reductions are also more substantial, dropping to as low as 0.00% maker and 0.08% taker fees.

Can I use both Crypto.com and Kraken in the US?

Yes, both platforms are available in most US states. However, neither operates in New York due to regulatory requirements. Kraken is also unavailable in Washington state.

Which platform is better for beginners?

Crypto.com is better for beginners due to its intuitive mobile app, educational resources, and simplified trading interface. Kraken's advanced features can be overwhelming for new users, though it offers more sophisticated tools as you progress.

Do both platforms offer staking?

Yes, both platforms offer cryptocurrency staking. Crypto.com provides staking for numerous cryptocurrencies with competitive rates, while Kraken focuses on major assets like Ethereum and offers up to 6.5% on stablecoins.

Which exchange processes withdrawals faster?

Both platforms typically process cryptocurrency withdrawals within minutes to hours. Kraken generally has faster withdrawal processing for fiat currencies, particularly for ACH and SEPA transfers.

Can I transfer crypto between Crypto.com and Kraken?

Yes, you can transfer cryptocurrencies between the platforms using standard blockchain transfers. However, ensure you use the correct network and address format to avoid losing funds. Both platforms support major blockchain networks like Bitcoin, Ethereum, and others.

Which platform offers better customer support?

Kraken is widely regarded as having superior customer support with 24/7 human assistance and expert security teams. While Crypto.com also offers 24/7 support, users often report longer response times and less technical expertise compared to Kraken's specialized support staff.