Blockchain.com Review 2024: Pros, Cons and How it Compares

In this Blockchain.com review, we offer a candid appraisal of its trading mechanics, security strength, fee transparency, and customer assistance quality.
Dot
March 13, 2024
Dean Fankhauser

Dean has an economics and startup background which led him to create Bitcompare. He primarly writes opinion pieces for Bitcompare. He's also been a guest on BBC World, and interviewed by The Guardian and many other publications.

TABLE OF CONTENTS
Blockchain.com Review

Investing in cryptocurrencies comes with significant risk. You could lose all the money you invest. Please read our risk warning here.

Navigating the complex world of cryptocurrency trading platforms can be daunting. In this Blockchain.com review, we offer a candid appraisal of its trading mechanics, security strength, fee transparency, and customer assistance quality. Geared towards helping you ascertain if Blockchain.com fits your trading demands, our review sheds light on what sets this platform apart from its peers.

Key Takeaways

  • Blockchain.com offers a range of crypto services such as spot and margin trading, and token staking; however, it has been criticized for limited cryptocurrency and trading pair selection, affecting its appeal to traders.
  • Users report mixed experiences with Blockchain.com’s registration and verification processes, citing issues such as unstable connections and difficulties receiving verification emails, although there are guides provided to navigate these challenges.
  • While Blockchain.com boasts a fast trading matching engine and a comprehensive security strategy, including two-factor authentication and cold storage, there have been significant user complaints regarding the effectiveness of customer support and security measures, as well as difficulties in withdrawing funds.

Unveiling Blockchain.com

Blockchain.com is a renowned cryptocurrency exchange and wallet provider that aims to simplify the world of crypto trading for everyone, including crypto investors. Offering a range of investment services, including spot trading, margin trading, and token staking, it aims to meet the diverse needs of both novice and experienced traders. The platform has a broad global presence, available in over 150 countries, providing it with a wider reach than its rival, Coinbase.

The company claims to provide a variety of features that cater to different user needs, including passive income opportunities. For instance, interest-earning accounts and 24/7 support are purportedly part of their offering, making it an appealing choice for traders of all experience levels. However, despite its variety of services, the platform has attracted criticism for its limited selection of cryptocurrencies and trading pairs. This aspect could potentially influence traders’ decisions and is something we will delve deeper into as we move forward.

Moving forward with our review, we’ll critically examine each aspect of the platform to validate these claims. We aim to provide you with an unbiased and comprehensive assessment, enabling you to make an informed decision about whether Blockchain.com is the right platform for your trading needs.

Getting Started with Blockchain.com

Getting Started with Blockchain.com

Registration on Blockchain.com requires the following personal details:

  • Name
  • Valid email address
  • Date of birth
  • Home address
  • Government-issued ID

The process begins by navigating to the Blockchain Exchange website and clicking on the sign-up button. Following that, you choose your country of residence, create a password, and have Blockchain.com send you a confirmation email to verify your email address.

Following email verification, you choose between the Wallet and Exchange products and provide additional personal details. The platform offers three verification levels: Silver, Gold, and Platinum, each with varying withdrawal limits and features. The identity verification process, conducted through Veriff, can be completed on a mobile device or web browser. This process usually takes between 5 minutes and 2 hours for automated identity verification, while manual review processes can take up to 5 business days.

Blockchain.com adheres to anti-money laundering (AML) laws in Europe and the USA, necessitating a Know Your Customer (KYC) verification process for increased trust and security. Users are also recommended to enhance their account security by activating two-factor authentication (2FA) and to store backup codes for account recovery, especially when dealing with bank transfers involving bitcoin cash.

Nonetheless, potential users should be mindful that some individuals have encountered difficulties during the registration process. Some complaints include:

  • Unstable internet connections or the use of VPN services affect the login process
  • Issues with the mobile app during the verification process
  • Problems receiving a verification email

Blockchain.com provides guides to help users navigate these issues, but it’s something potential users should be aware of.

Blockchain.com Interface and Usability

Blockchain.com Interface and Usability

The Blockchain.com web platform boasts of offering a clear and straightforward way for users to:

  • Buy, sell, and swap assets using a card or a bank account
  • View real-time transactions on the Bitcoin or Ethereum blockchains through the Explorer section
  • Access various statistics, such as Bitcoin supply and hash rates, through the charts page

This design facilitates the exploration of top blockchains, confirmation of transactions, and learning more about cryptocurrency, thus enhancing the service’s functionality.

Additionally, the web interface enables users to connect with decentralized finance (DeFi) applications, collect non-fungible tokens (NFTs), and interact with Web 3. This integration enhances the platform’s functionality and provides users with a more comprehensive crypto trading experience, including the management integrated exchange of digital assets.

Yet, all is not perfect. The web platform and the mobile app differ in functionality. While the web-based platform boasts a robust trading engine and manages core processes with ease, the mobile app does not share the same level of functionality. This discrepancy may influence the trading experience of users who primarily rely on mobile devices.

Trading Options on Blockchain.com

Delving further into the trading options, Blockchain.com offers both spot and margin trading. Spot trading on Blockchain.com offers a variety of 43 trading pairs, and traders can use market orders, limit orders, and stop-limit orders for transactions. This versatility may appeal to traders with varying trading strategies and preferences.

For detailed market analysis, traders have access to a powerful Blockchain Data API, industry-leading charts, and real-time crypto price information within crypto exchanges like Blockchain.com’s Exchange. This access to comprehensive data and up-to-date information can assist traders in making informed trading decisions.

Margin trading on Blockchain.com offers the following features:

  • Trading in sizes larger than the account balance
  • Leverage options ranging from 2X to 5X
  • High-touch features for institutional traders include spot Over The Counter (OTC), derivatives, structured products, and margin lending

However, it should be noted that a 0.02% fee is levied every four hours for margin trading services on Blockchain.com.

Exploring Blockchain.com's Wallets

Exploring Blockchain.com's Wallets

Users of Blockchain.com have two wallet options: a private key wallet, which gives the user total control, and a trading wallet, which is under Blockchain.com's management. The private key wallet, also known as a crypto wallet, is known for its security features, including the private key and secret recovery phrase, both of which are crucial for accessing the wallet on new devices.

The platform’s focus on self-custody means that its non-custodial wallet empowers users with sole responsibility for their private keys, ensuring only they have access to their funds. This feature provides an extra layer of security as it eliminates the risk of third-party access to the funds.

While the private key wallet offers an added layer of security, it also comes with more money and its share of responsibility. As the user has ultimate control over their cryptographic assets, losing the private key or secret recovery phrase can result in a permanent loss of access to the wallet and the funds it contains.

Evaluating Blockchain.com's Trading Performance

When it comes to trading performance, Blockchain.com takes pride in boasting the world’s fastest crypto matching engine, designed to cater to the needs of traders. Such a fast matching engine can drastically improve the trading experience by providing swift and seamless transactions.

Nonetheless, the platform has its flaws. Inadequate customer support is a recurring criticism of Blockchain.com. Numerous complaints about slow response times and unhelpful assistance paint a less than favorable picture of the platform’s customer support service.

Additionally, users have reported serious problems with withdrawing money, such as requests for additional deposits and issues with account upgrades that restrict trading and withdrawal functionality. These issues can severely affect the trading experience and may even lead to lost money, discouraging potential users from choosing Blockchain.com as their trading platform.

Appraising Blockchain.com's Fee Structure

The fee structure is a critical aspect of any trading platform. Blockchain.com utilizes a'maker-taker’ fee model, with fees for makers ranging from 0.00% to 0.20% and for takers from 0.06% to 0.40%, based on the user’s 30-day trading volume.

For spot trading, fees are tier-based and decrease as a user's 30-day trading volume rises, which is subject to changes in asset prices. Starting at 0.40% for makers and 0.45% for takers at the lowest volume tier, the fees decrease to 0.00% for makers and 0.06% for takers at volumes exceeding $1 billion.

This fee structure incentivizes traders by lowering transaction fees as their trading volume increases. It could potentially affect trading strategies and volume on the platform, making Blockchain.com an attractive option for high-volume traders.

Assessing Blockchain.com's Security Measures

Blockchain.com uses a variety of security measures to safeguard user funds and information. The platform employs two-factor authentication (2FA) to verify user identity and secure user accounts and access. Users also have ultimate control over their cryptographic assets with Blockchain.com’s private key and secret recovery phrase management in its non-custodial wallet.

In addition, the platform protects its users’ funds, including all the funds, by using AES-256 encryption and storing 95% of all assets in offline cold storage facilities. These measures add another layer of security, ensuring that even if the platform is breached, the majority of user funds are safe.

Yet, despite these security provisions, security issues, including over 320 complaints about lost funds and cryptocurrencies, subpar customer service, and blocked account access, were reported in 2021. These reported issues raise concerns about the platform’s security and the effectiveness of its measures.

The Bottom Line on Blockchain.com

Even though Blockchain.com provides a range of services and features, including spot and margin trading, a user-friendly interface, and numerous security measures, it doesn’t offer lending services. The platform does not allow borrowing against stored funds, which might detract from its appeal compared to other exchanges that provide these services.

Additionally, the platform has been criticized for inadequate customer support and issues with withdrawing funds. These reported issues, along with negative reviews of the platform’s limited selection of cryptocurrencies and trading pairs, might influence a trader’s decision to use Blockchain.com for their trading needs.

However, keep in mind that numerous alternatives to Blockchain.com exist, each offering distinct features and functionalities. Depending on their trading needs and preferences, users might find another crypto exchange platform that better suits their requirements.

Pros and Cons of Blockchain.com

Pros

  • Global Reach: Available in over 150 countries, offering a wide user base access to crypto trading.
  • Variety of Services: Offers spot and margin trading, token staking, and interest-earning accounts for diverse trading strategies.
  • User-Friendly Interface: The platform is designed to be navigable for both beginners and experienced traders.
  • Security Measures: Implements two-factor authentication and stores the majority of assets in offline cold storage.
  • Private Key Wallet: Provides users with a non-custodial wallet option, giving them full control over their private keys.

Cons

  • Limited Cryptocurrency Selection: Offers fewer cryptocurrencies and trading pairs compared to some other exchanges.
  • Customer Support Issues: Users have reported slow response times and unhelpful assistance.
  • Withdrawal Difficulties: There have been significant complaints about problems withdrawing funds from the platform.
  • No Lending Services: Unlike some competitors, Blockchain.com does not offer the option to borrow against stored funds.
  • Security Concerns: Despite strong security measures, there have been reports of lost funds and compromised accounts.

Summary

In conclusion, Blockchain.com, as a cryptocurrency exchange and wallet provider, offers customers a variety of features and services. Its global presence, user-friendly interface, and range of trading options make it a viable option for both novice and experienced traders.

However, the platform does come with its share of shortcomings. The limited selection of cryptocurrencies and trading pairs, reported security issues, and lack of lending services may deter some traders from using it. Moreover, the reported inadequacy of customer support and issues with withdrawing funds are concerns that potential users should consider.

Ultimately, while Blockchain.com does offer an impressive range of features and services, it may not suit all trading needs. As with any platform, it’s essential to do your research and explore different platforms to find the one that best fits your trading needs and preferences.

Frequently Asked Questions

Can blockchain be trusted?

Yes, blockchain can generally be trusted due to its business-grade cryptography and immutability, but like any technology, it's not 100% secure and may still be targeted by hackers.

Is money safe on Blockchain.com?

Yes, your money is safe on Blockchain.com as long as you keep your private keys secure and use two-factor authentication for added protection. Blockchain.com is a trustworthy platform for cryptocurrency trading and wallet services.

Is blockchain safe and legit?

Yes, blockchain is generally safe and secure due to its cryptographic nature, decentralized network, and data structure with inherent security qualities. It is considered a legitimate and trustworthy technology for transactions and data management.

What services does Blockchain.com offer?

Blockchain.com offers investment services such as spot trading, margin trading, and token staking, along with private key and trading wallets.

What is the fee structure of Blockchain.com?

Blockchain.com uses a'maker-taker' fee model with fees ranging from 0.00% to 0.20% for makers and 0.06% to 0.40% for takers, based on the user's 30-day trading volume.

Blockchain.com Review 2024: Pros, Cons and How it Compares

HomeReviews
Contents
Blockchain.com Review

Investing in cryptocurrencies comes with significant risk. You could lose all the money you invest. Please read our risk warning here.

Navigating the complex world of cryptocurrency trading platforms can be daunting. In this Blockchain.com review, we offer a candid appraisal of its trading mechanics, security strength, fee transparency, and customer assistance quality. Geared towards helping you ascertain if Blockchain.com fits your trading demands, our review sheds light on what sets this platform apart from its peers.

Key Takeaways

  • Blockchain.com offers a range of crypto services such as spot and margin trading, and token staking; however, it has been criticized for limited cryptocurrency and trading pair selection, affecting its appeal to traders.
  • Users report mixed experiences with Blockchain.com’s registration and verification processes, citing issues such as unstable connections and difficulties receiving verification emails, although there are guides provided to navigate these challenges.
  • While Blockchain.com boasts a fast trading matching engine and a comprehensive security strategy, including two-factor authentication and cold storage, there have been significant user complaints regarding the effectiveness of customer support and security measures, as well as difficulties in withdrawing funds.

Unveiling Blockchain.com

Blockchain.com is a renowned cryptocurrency exchange and wallet provider that aims to simplify the world of crypto trading for everyone, including crypto investors. Offering a range of investment services, including spot trading, margin trading, and token staking, it aims to meet the diverse needs of both novice and experienced traders. The platform has a broad global presence, available in over 150 countries, providing it with a wider reach than its rival, Coinbase.

The company claims to provide a variety of features that cater to different user needs, including passive income opportunities. For instance, interest-earning accounts and 24/7 support are purportedly part of their offering, making it an appealing choice for traders of all experience levels. However, despite its variety of services, the platform has attracted criticism for its limited selection of cryptocurrencies and trading pairs. This aspect could potentially influence traders’ decisions and is something we will delve deeper into as we move forward.

Moving forward with our review, we’ll critically examine each aspect of the platform to validate these claims. We aim to provide you with an unbiased and comprehensive assessment, enabling you to make an informed decision about whether Blockchain.com is the right platform for your trading needs.

Getting Started with Blockchain.com

Getting Started with Blockchain.com

Registration on Blockchain.com requires the following personal details:

  • Name
  • Valid email address
  • Date of birth
  • Home address
  • Government-issued ID

The process begins by navigating to the Blockchain Exchange website and clicking on the sign-up button. Following that, you choose your country of residence, create a password, and have Blockchain.com send you a confirmation email to verify your email address.

Following email verification, you choose between the Wallet and Exchange products and provide additional personal details. The platform offers three verification levels: Silver, Gold, and Platinum, each with varying withdrawal limits and features. The identity verification process, conducted through Veriff, can be completed on a mobile device or web browser. This process usually takes between 5 minutes and 2 hours for automated identity verification, while manual review processes can take up to 5 business days.

Blockchain.com adheres to anti-money laundering (AML) laws in Europe and the USA, necessitating a Know Your Customer (KYC) verification process for increased trust and security. Users are also recommended to enhance their account security by activating two-factor authentication (2FA) and to store backup codes for account recovery, especially when dealing with bank transfers involving bitcoin cash.

Nonetheless, potential users should be mindful that some individuals have encountered difficulties during the registration process. Some complaints include:

  • Unstable internet connections or the use of VPN services affect the login process
  • Issues with the mobile app during the verification process
  • Problems receiving a verification email

Blockchain.com provides guides to help users navigate these issues, but it’s something potential users should be aware of.

Blockchain.com Interface and Usability

Blockchain.com Interface and Usability

The Blockchain.com web platform boasts of offering a clear and straightforward way for users to:

  • Buy, sell, and swap assets using a card or a bank account
  • View real-time transactions on the Bitcoin or Ethereum blockchains through the Explorer section
  • Access various statistics, such as Bitcoin supply and hash rates, through the charts page

This design facilitates the exploration of top blockchains, confirmation of transactions, and learning more about cryptocurrency, thus enhancing the service’s functionality.

Additionally, the web interface enables users to connect with decentralized finance (DeFi) applications, collect non-fungible tokens (NFTs), and interact with Web 3. This integration enhances the platform’s functionality and provides users with a more comprehensive crypto trading experience, including the management integrated exchange of digital assets.

Yet, all is not perfect. The web platform and the mobile app differ in functionality. While the web-based platform boasts a robust trading engine and manages core processes with ease, the mobile app does not share the same level of functionality. This discrepancy may influence the trading experience of users who primarily rely on mobile devices.

Trading Options on Blockchain.com

Delving further into the trading options, Blockchain.com offers both spot and margin trading. Spot trading on Blockchain.com offers a variety of 43 trading pairs, and traders can use market orders, limit orders, and stop-limit orders for transactions. This versatility may appeal to traders with varying trading strategies and preferences.

For detailed market analysis, traders have access to a powerful Blockchain Data API, industry-leading charts, and real-time crypto price information within crypto exchanges like Blockchain.com’s Exchange. This access to comprehensive data and up-to-date information can assist traders in making informed trading decisions.

Margin trading on Blockchain.com offers the following features:

  • Trading in sizes larger than the account balance
  • Leverage options ranging from 2X to 5X
  • High-touch features for institutional traders include spot Over The Counter (OTC), derivatives, structured products, and margin lending

However, it should be noted that a 0.02% fee is levied every four hours for margin trading services on Blockchain.com.

Exploring Blockchain.com's Wallets

Exploring Blockchain.com's Wallets

Users of Blockchain.com have two wallet options: a private key wallet, which gives the user total control, and a trading wallet, which is under Blockchain.com's management. The private key wallet, also known as a crypto wallet, is known for its security features, including the private key and secret recovery phrase, both of which are crucial for accessing the wallet on new devices.

The platform’s focus on self-custody means that its non-custodial wallet empowers users with sole responsibility for their private keys, ensuring only they have access to their funds. This feature provides an extra layer of security as it eliminates the risk of third-party access to the funds.

While the private key wallet offers an added layer of security, it also comes with more money and its share of responsibility. As the user has ultimate control over their cryptographic assets, losing the private key or secret recovery phrase can result in a permanent loss of access to the wallet and the funds it contains.

Evaluating Blockchain.com's Trading Performance

When it comes to trading performance, Blockchain.com takes pride in boasting the world’s fastest crypto matching engine, designed to cater to the needs of traders. Such a fast matching engine can drastically improve the trading experience by providing swift and seamless transactions.

Nonetheless, the platform has its flaws. Inadequate customer support is a recurring criticism of Blockchain.com. Numerous complaints about slow response times and unhelpful assistance paint a less than favorable picture of the platform’s customer support service.

Additionally, users have reported serious problems with withdrawing money, such as requests for additional deposits and issues with account upgrades that restrict trading and withdrawal functionality. These issues can severely affect the trading experience and may even lead to lost money, discouraging potential users from choosing Blockchain.com as their trading platform.

Appraising Blockchain.com's Fee Structure

The fee structure is a critical aspect of any trading platform. Blockchain.com utilizes a'maker-taker’ fee model, with fees for makers ranging from 0.00% to 0.20% and for takers from 0.06% to 0.40%, based on the user’s 30-day trading volume.

For spot trading, fees are tier-based and decrease as a user's 30-day trading volume rises, which is subject to changes in asset prices. Starting at 0.40% for makers and 0.45% for takers at the lowest volume tier, the fees decrease to 0.00% for makers and 0.06% for takers at volumes exceeding $1 billion.

This fee structure incentivizes traders by lowering transaction fees as their trading volume increases. It could potentially affect trading strategies and volume on the platform, making Blockchain.com an attractive option for high-volume traders.

Assessing Blockchain.com's Security Measures

Blockchain.com uses a variety of security measures to safeguard user funds and information. The platform employs two-factor authentication (2FA) to verify user identity and secure user accounts and access. Users also have ultimate control over their cryptographic assets with Blockchain.com’s private key and secret recovery phrase management in its non-custodial wallet.

In addition, the platform protects its users’ funds, including all the funds, by using AES-256 encryption and storing 95% of all assets in offline cold storage facilities. These measures add another layer of security, ensuring that even if the platform is breached, the majority of user funds are safe.

Yet, despite these security provisions, security issues, including over 320 complaints about lost funds and cryptocurrencies, subpar customer service, and blocked account access, were reported in 2021. These reported issues raise concerns about the platform’s security and the effectiveness of its measures.

The Bottom Line on Blockchain.com

Even though Blockchain.com provides a range of services and features, including spot and margin trading, a user-friendly interface, and numerous security measures, it doesn’t offer lending services. The platform does not allow borrowing against stored funds, which might detract from its appeal compared to other exchanges that provide these services.

Additionally, the platform has been criticized for inadequate customer support and issues with withdrawing funds. These reported issues, along with negative reviews of the platform’s limited selection of cryptocurrencies and trading pairs, might influence a trader’s decision to use Blockchain.com for their trading needs.

However, keep in mind that numerous alternatives to Blockchain.com exist, each offering distinct features and functionalities. Depending on their trading needs and preferences, users might find another crypto exchange platform that better suits their requirements.

Pros and Cons of Blockchain.com

Pros

  • Global Reach: Available in over 150 countries, offering a wide user base access to crypto trading.
  • Variety of Services: Offers spot and margin trading, token staking, and interest-earning accounts for diverse trading strategies.
  • User-Friendly Interface: The platform is designed to be navigable for both beginners and experienced traders.
  • Security Measures: Implements two-factor authentication and stores the majority of assets in offline cold storage.
  • Private Key Wallet: Provides users with a non-custodial wallet option, giving them full control over their private keys.

Cons

  • Limited Cryptocurrency Selection: Offers fewer cryptocurrencies and trading pairs compared to some other exchanges.
  • Customer Support Issues: Users have reported slow response times and unhelpful assistance.
  • Withdrawal Difficulties: There have been significant complaints about problems withdrawing funds from the platform.
  • No Lending Services: Unlike some competitors, Blockchain.com does not offer the option to borrow against stored funds.
  • Security Concerns: Despite strong security measures, there have been reports of lost funds and compromised accounts.

Summary

In conclusion, Blockchain.com, as a cryptocurrency exchange and wallet provider, offers customers a variety of features and services. Its global presence, user-friendly interface, and range of trading options make it a viable option for both novice and experienced traders.

However, the platform does come with its share of shortcomings. The limited selection of cryptocurrencies and trading pairs, reported security issues, and lack of lending services may deter some traders from using it. Moreover, the reported inadequacy of customer support and issues with withdrawing funds are concerns that potential users should consider.

Ultimately, while Blockchain.com does offer an impressive range of features and services, it may not suit all trading needs. As with any platform, it’s essential to do your research and explore different platforms to find the one that best fits your trading needs and preferences.

Frequently Asked Questions

Can blockchain be trusted?

Yes, blockchain can generally be trusted due to its business-grade cryptography and immutability, but like any technology, it's not 100% secure and may still be targeted by hackers.

Is money safe on Blockchain.com?

Yes, your money is safe on Blockchain.com as long as you keep your private keys secure and use two-factor authentication for added protection. Blockchain.com is a trustworthy platform for cryptocurrency trading and wallet services.

Is blockchain safe and legit?

Yes, blockchain is generally safe and secure due to its cryptographic nature, decentralized network, and data structure with inherent security qualities. It is considered a legitimate and trustworthy technology for transactions and data management.

What services does Blockchain.com offer?

Blockchain.com offers investment services such as spot trading, margin trading, and token staking, along with private key and trading wallets.

What is the fee structure of Blockchain.com?

Blockchain.com uses a'maker-taker' fee model with fees ranging from 0.00% to 0.20% for makers and 0.06% to 0.40% for takers, based on the user's 30-day trading volume.

Dean Fankhauser

Dean has an economics and startup background which led him to create Bitcompare. He primarly writes opinion pieces for Bitcompare. He's also been a guest on BBC World, and interviewed by The Guardian and many other publications.

Investing in cryptocurrencies comes with significant risk. You could lose all the money you invest. Please read our risk warning here.

Navigating the complex world of cryptocurrency trading platforms can be daunting. In this Blockchain.com review, we offer a candid appraisal of its trading mechanics, security strength, fee transparency, and customer assistance quality. Geared towards helping you ascertain if Blockchain.com fits your trading demands, our review sheds light on what sets this platform apart from its peers.

Key Takeaways

  • Blockchain.com offers a range of crypto services such as spot and margin trading, and token staking; however, it has been criticized for limited cryptocurrency and trading pair selection, affecting its appeal to traders.
  • Users report mixed experiences with Blockchain.com’s registration and verification processes, citing issues such as unstable connections and difficulties receiving verification emails, although there are guides provided to navigate these challenges.
  • While Blockchain.com boasts a fast trading matching engine and a comprehensive security strategy, including two-factor authentication and cold storage, there have been significant user complaints regarding the effectiveness of customer support and security measures, as well as difficulties in withdrawing funds.

Unveiling Blockchain.com

Blockchain.com is a renowned cryptocurrency exchange and wallet provider that aims to simplify the world of crypto trading for everyone, including crypto investors. Offering a range of investment services, including spot trading, margin trading, and token staking, it aims to meet the diverse needs of both novice and experienced traders. The platform has a broad global presence, available in over 150 countries, providing it with a wider reach than its rival, Coinbase.

The company claims to provide a variety of features that cater to different user needs, including passive income opportunities. For instance, interest-earning accounts and 24/7 support are purportedly part of their offering, making it an appealing choice for traders of all experience levels. However, despite its variety of services, the platform has attracted criticism for its limited selection of cryptocurrencies and trading pairs. This aspect could potentially influence traders’ decisions and is something we will delve deeper into as we move forward.

Moving forward with our review, we’ll critically examine each aspect of the platform to validate these claims. We aim to provide you with an unbiased and comprehensive assessment, enabling you to make an informed decision about whether Blockchain.com is the right platform for your trading needs.

Getting Started with Blockchain.com

Getting Started with Blockchain.com

Registration on Blockchain.com requires the following personal details:

  • Name
  • Valid email address
  • Date of birth
  • Home address
  • Government-issued ID

The process begins by navigating to the Blockchain Exchange website and clicking on the sign-up button. Following that, you choose your country of residence, create a password, and have Blockchain.com send you a confirmation email to verify your email address.

Following email verification, you choose between the Wallet and Exchange products and provide additional personal details. The platform offers three verification levels: Silver, Gold, and Platinum, each with varying withdrawal limits and features. The identity verification process, conducted through Veriff, can be completed on a mobile device or web browser. This process usually takes between 5 minutes and 2 hours for automated identity verification, while manual review processes can take up to 5 business days.

Blockchain.com adheres to anti-money laundering (AML) laws in Europe and the USA, necessitating a Know Your Customer (KYC) verification process for increased trust and security. Users are also recommended to enhance their account security by activating two-factor authentication (2FA) and to store backup codes for account recovery, especially when dealing with bank transfers involving bitcoin cash.

Nonetheless, potential users should be mindful that some individuals have encountered difficulties during the registration process. Some complaints include:

  • Unstable internet connections or the use of VPN services affect the login process
  • Issues with the mobile app during the verification process
  • Problems receiving a verification email

Blockchain.com provides guides to help users navigate these issues, but it’s something potential users should be aware of.

Blockchain.com Interface and Usability

Blockchain.com Interface and Usability

The Blockchain.com web platform boasts of offering a clear and straightforward way for users to:

  • Buy, sell, and swap assets using a card or a bank account
  • View real-time transactions on the Bitcoin or Ethereum blockchains through the Explorer section
  • Access various statistics, such as Bitcoin supply and hash rates, through the charts page

This design facilitates the exploration of top blockchains, confirmation of transactions, and learning more about cryptocurrency, thus enhancing the service’s functionality.

Additionally, the web interface enables users to connect with decentralized finance (DeFi) applications, collect non-fungible tokens (NFTs), and interact with Web 3. This integration enhances the platform’s functionality and provides users with a more comprehensive crypto trading experience, including the management integrated exchange of digital assets.

Yet, all is not perfect. The web platform and the mobile app differ in functionality. While the web-based platform boasts a robust trading engine and manages core processes with ease, the mobile app does not share the same level of functionality. This discrepancy may influence the trading experience of users who primarily rely on mobile devices.

Trading Options on Blockchain.com

Delving further into the trading options, Blockchain.com offers both spot and margin trading. Spot trading on Blockchain.com offers a variety of 43 trading pairs, and traders can use market orders, limit orders, and stop-limit orders for transactions. This versatility may appeal to traders with varying trading strategies and preferences.

For detailed market analysis, traders have access to a powerful Blockchain Data API, industry-leading charts, and real-time crypto price information within crypto exchanges like Blockchain.com’s Exchange. This access to comprehensive data and up-to-date information can assist traders in making informed trading decisions.

Margin trading on Blockchain.com offers the following features:

  • Trading in sizes larger than the account balance
  • Leverage options ranging from 2X to 5X
  • High-touch features for institutional traders include spot Over The Counter (OTC), derivatives, structured products, and margin lending

However, it should be noted that a 0.02% fee is levied every four hours for margin trading services on Blockchain.com.

Exploring Blockchain.com's Wallets

Exploring Blockchain.com's Wallets

Users of Blockchain.com have two wallet options: a private key wallet, which gives the user total control, and a trading wallet, which is under Blockchain.com's management. The private key wallet, also known as a crypto wallet, is known for its security features, including the private key and secret recovery phrase, both of which are crucial for accessing the wallet on new devices.

The platform’s focus on self-custody means that its non-custodial wallet empowers users with sole responsibility for their private keys, ensuring only they have access to their funds. This feature provides an extra layer of security as it eliminates the risk of third-party access to the funds.

While the private key wallet offers an added layer of security, it also comes with more money and its share of responsibility. As the user has ultimate control over their cryptographic assets, losing the private key or secret recovery phrase can result in a permanent loss of access to the wallet and the funds it contains.

Evaluating Blockchain.com's Trading Performance

When it comes to trading performance, Blockchain.com takes pride in boasting the world’s fastest crypto matching engine, designed to cater to the needs of traders. Such a fast matching engine can drastically improve the trading experience by providing swift and seamless transactions.

Nonetheless, the platform has its flaws. Inadequate customer support is a recurring criticism of Blockchain.com. Numerous complaints about slow response times and unhelpful assistance paint a less than favorable picture of the platform’s customer support service.

Additionally, users have reported serious problems with withdrawing money, such as requests for additional deposits and issues with account upgrades that restrict trading and withdrawal functionality. These issues can severely affect the trading experience and may even lead to lost money, discouraging potential users from choosing Blockchain.com as their trading platform.

Appraising Blockchain.com's Fee Structure

The fee structure is a critical aspect of any trading platform. Blockchain.com utilizes a'maker-taker’ fee model, with fees for makers ranging from 0.00% to 0.20% and for takers from 0.06% to 0.40%, based on the user’s 30-day trading volume.

For spot trading, fees are tier-based and decrease as a user's 30-day trading volume rises, which is subject to changes in asset prices. Starting at 0.40% for makers and 0.45% for takers at the lowest volume tier, the fees decrease to 0.00% for makers and 0.06% for takers at volumes exceeding $1 billion.

This fee structure incentivizes traders by lowering transaction fees as their trading volume increases. It could potentially affect trading strategies and volume on the platform, making Blockchain.com an attractive option for high-volume traders.

Assessing Blockchain.com's Security Measures

Blockchain.com uses a variety of security measures to safeguard user funds and information. The platform employs two-factor authentication (2FA) to verify user identity and secure user accounts and access. Users also have ultimate control over their cryptographic assets with Blockchain.com’s private key and secret recovery phrase management in its non-custodial wallet.

In addition, the platform protects its users’ funds, including all the funds, by using AES-256 encryption and storing 95% of all assets in offline cold storage facilities. These measures add another layer of security, ensuring that even if the platform is breached, the majority of user funds are safe.

Yet, despite these security provisions, security issues, including over 320 complaints about lost funds and cryptocurrencies, subpar customer service, and blocked account access, were reported in 2021. These reported issues raise concerns about the platform’s security and the effectiveness of its measures.

The Bottom Line on Blockchain.com

Even though Blockchain.com provides a range of services and features, including spot and margin trading, a user-friendly interface, and numerous security measures, it doesn’t offer lending services. The platform does not allow borrowing against stored funds, which might detract from its appeal compared to other exchanges that provide these services.

Additionally, the platform has been criticized for inadequate customer support and issues with withdrawing funds. These reported issues, along with negative reviews of the platform’s limited selection of cryptocurrencies and trading pairs, might influence a trader’s decision to use Blockchain.com for their trading needs.

However, keep in mind that numerous alternatives to Blockchain.com exist, each offering distinct features and functionalities. Depending on their trading needs and preferences, users might find another crypto exchange platform that better suits their requirements.

Pros and Cons of Blockchain.com

Pros

  • Global Reach: Available in over 150 countries, offering a wide user base access to crypto trading.
  • Variety of Services: Offers spot and margin trading, token staking, and interest-earning accounts for diverse trading strategies.
  • User-Friendly Interface: The platform is designed to be navigable for both beginners and experienced traders.
  • Security Measures: Implements two-factor authentication and stores the majority of assets in offline cold storage.
  • Private Key Wallet: Provides users with a non-custodial wallet option, giving them full control over their private keys.

Cons

  • Limited Cryptocurrency Selection: Offers fewer cryptocurrencies and trading pairs compared to some other exchanges.
  • Customer Support Issues: Users have reported slow response times and unhelpful assistance.
  • Withdrawal Difficulties: There have been significant complaints about problems withdrawing funds from the platform.
  • No Lending Services: Unlike some competitors, Blockchain.com does not offer the option to borrow against stored funds.
  • Security Concerns: Despite strong security measures, there have been reports of lost funds and compromised accounts.

Summary

In conclusion, Blockchain.com, as a cryptocurrency exchange and wallet provider, offers customers a variety of features and services. Its global presence, user-friendly interface, and range of trading options make it a viable option for both novice and experienced traders.

However, the platform does come with its share of shortcomings. The limited selection of cryptocurrencies and trading pairs, reported security issues, and lack of lending services may deter some traders from using it. Moreover, the reported inadequacy of customer support and issues with withdrawing funds are concerns that potential users should consider.

Ultimately, while Blockchain.com does offer an impressive range of features and services, it may not suit all trading needs. As with any platform, it’s essential to do your research and explore different platforms to find the one that best fits your trading needs and preferences.

Frequently Asked Questions

Can blockchain be trusted?

Yes, blockchain can generally be trusted due to its business-grade cryptography and immutability, but like any technology, it's not 100% secure and may still be targeted by hackers.

Is money safe on Blockchain.com?

Yes, your money is safe on Blockchain.com as long as you keep your private keys secure and use two-factor authentication for added protection. Blockchain.com is a trustworthy platform for cryptocurrency trading and wallet services.

Is blockchain safe and legit?

Yes, blockchain is generally safe and secure due to its cryptographic nature, decentralized network, and data structure with inherent security qualities. It is considered a legitimate and trustworthy technology for transactions and data management.

What services does Blockchain.com offer?

Blockchain.com offers investment services such as spot trading, margin trading, and token staking, along with private key and trading wallets.

What is the fee structure of Blockchain.com?

Blockchain.com uses a'maker-taker' fee model with fees ranging from 0.00% to 0.20% for makers and 0.06% to 0.40% for takers, based on the user's 30-day trading volume.

Written by
Dean Fankhauser