CoinLoan is pleased to share the excellent findings of their 2022 customer satisfaction survey. According to the study results, there is still much optimism about the crypto market's future, despite investors' challenges in recent months.
The survey, sent to all CoinLoan customers, allowed them to rate their level of satisfaction with the company's various services, such as its lending system, interest accounts, security standards, and customer support.
After collating the various responses and data, CoinLoan now reports the following:
- Satisfaction with the company’s lending system - 74%.
- Satisfaction with CoinLoan’s interest accounts - 83%.
- Satisfaction with CoinLoan’s security standards - 92%.
- Satisfaction with CoinLoan’s customer support - 78%.
Furthermore, when asked which part of CoinLoan's lending is the most appealing, clients were almost evenly split between quick loan processing and the option to repay loans using multiple assets.
Altogether, this extraordinarily favorable customer feedback illustrates CoinLoan clients' continuous trust in the organization, even in the face of the current market slump.
"We are continuously looking to improve our clients' user experience, and these survey findings are a terrific indication that our hard work is paying off," stated Alex Faliushin, CEO of CoinLoan. Though the industry is experiencing painful growth, CoinLoan exemplifies what sustainable growth in the correct approach may look like."
As the crypto sector evolves and develops, crypto enterprises need to put in effort to retain their clients' trust. CoinLoan recently established partnerships with notable companies, including Elliptic and Blaze Information Security.
These demonstrate CoinLoan's continued dedication to their clients and desire to surpass expectations in securing their customers' assets. Looking ahead, the company intends to broaden its capabilities and continue to evolve in response to the needs of its clients.
